How does sizing run? Our fits run relaxed by design. Boxy and drop-shoulder styles sit easy through the chest and shoulder, and our high rise bottoms sit at the natural waist. Every product page has full measurements. Between sizes? Chat with us and we'll tell you which way to go.
What are your pieces made of? Heavyweight cotton and fleece. Our flagship hoodies are 500gsm fleece. Fabric, weight, and care instructions are listed on every product page.
How long does shipping take? Orders typically arrive in 7 to 9 days. We ship to 73 countries.
What is your return policy? All sales are final and we don't offer refunds or cancellations. We do offer store credit on returns made within 7 days of purchase. Items must be unworn, unwashed, and undamaged, with original tags and packaging. Sale items and gift cards can't be returned. Full details are in our refund policy.
What if my order arrives damaged or wrong? Inspect your order when it arrives and contact us right away. We replace items that are defective, damaged, or incorrect.
Do you restock sold-out items? Most pieces are produced in limited drops, so some may not come back. Follow us or join our email list to catch the next release.
Do you have any discounts? Use code BENICE for 15% off orders over $50, one use per customer.
How do I reach you? Chat with us on any page, or use our contact page. We'll give you a straight answer.